From Weeks to Day 1: Accelerating Time-to-Value in Enterprise Onboarding
In the highly competitive Digital Risk Protection (DRP) and Managed Security Service Provider (MSSP) markets, the most vulnerable period in the customer lifecycle is the first 30 days. Your sales team has just successfully closed a major enterprise contract based on the promise of rapid threat mitigation. The client is eager, expectant, and demanding immediate action.
However, the industry status quo dictates a frustratingly slow reality. For most service providers, onboarding a new enterprise client requires weeks of manual asset mapping. Customer Success teams must request comprehensive lists of known domains, IP ranges, and authorized third-party vendors. Security engineers then spend days tuning sensors and configuring legacy scanners.
During this prolonged setup phase, revenue recognition is delayed, and the client experiences "buyer's remorse" while waiting for the protection they are already paying for. To maximize client retention and establish immediate authority, Customer Success teams must shatter this status quo. They need to transition from an onboarding cycle measured in weeks to one measured in hours.
The ThreatNG Solution: Instant Asset Discovery
ThreatNG transforms the onboarding experience by providing Instant Asset Discovery. Operating without requiring internal agents, software connectors, or exhaustive client questionnaires, ThreatNG performs purely external, unauthenticated discovery.
On Day 1 of the contract, your Customer Success team can walk into the kickoff meeting and hand the client a comprehensive, real-time map of their entire digital perimeter. This immediately shifts the dynamic; you are no longer asking the client for information, you are providing them with unprecedented visibility.
How ThreatNG Capabilities Power Day 1 Success
By integrating ThreatNG via the Risk Fabric API, providers can automatically generate this perimeter map utilizing several core discovery modules :
Subdomain Intelligence and Cloud Hosting: ThreatNG automatically uncovers subdomains hosted across AWS, Microsoft Azure, and Google Cloud Platform. It identifies forgotten legacy infrastructure and third-party SaaS integrations, from content management systems like WordPress to CRM platforms like Salesforce and HubSpot.
Shadow IT and Cloud Bucket Exposure: Your team can immediately present the client with a list of unsanctioned cloud services and externally identifiable, exposed open cloud buckets that are leaking sensitive data.
Technology Stack Discovery: ThreatNG provides exhaustive discovery of nearly 4,000 technologies comprising the client's external attack surface. You can instantly show the client exactly what marketing automation tools, payment gateways, and development environments are publicly visible and potentially vulnerable.
By delivering this complete perimeter map on the first day, your Customer Success team looks like heroes. You establish immediate, undeniable credibility, accelerate your time-to-value, and allow your operational teams to begin billing for remediation and takedown services instantly.
